The Street Cleaning Department in Mijas managed a total of 7,407 incidents in 2025, compared with 4,961 recorded in 2024, representing an increase of nearly 49% in the volume of reports handled, without, according to the department, “affecting the efficiency of the service”.
This trend is clearer when analysing the figures from recent years. In 2023, the total number of incidents recorded was less than 1,300, “with an essentially reactive operating model, in which almost all reports came from residents and direct detection by the department was practically non-existent”, explains the Town Hall.
- Operarios de Limpieza Viaria baldeando calles.
- LIMPIEZA VIARIA MIJAS
The councillor responsible, Eloy Belmonte (Vox), pointed out at a press conference that “the relevant fact is not only that more reports are being registered, but that the department has been able to absorb this increase in incidents without losing its response capacity”.
In 2025, the percentage of incidents resolved reached 99.18%, a response level consistent with previous years, similar to that recorded in 2023, when the resolution rate stood at around 99%, despite a much lower volume of reports.
Location of incidents
Another significant aspect of the report is the origin of the incidents. While in 2023 only around 2% of reports were detected by the service itself, in 2025 79.3% of incidents were identified directly by inspectors and staff from the Street Cleaning Department through daily monitoring, supervision and control of the municipality. The remaining 20.7% came from reports submitted by residents through the available channels.
- En 2025, el porcentaje de incidencias resueltas alcanzó el 99,18%, un nivel de respuesta que se mantiene en la misma línea que ejercicios anteriores.
- LIMPIEZA VIARIA MIJAS
Belmonte explained that “these figures reflect a profound change in the way we work: we have moved from a model based almost exclusively on complaints to a model of active control, which allows us to anticipate and act before problems escalate”.
Operations
The most common interventions relate to improperly discarded furniture and household items, dirt on streets and pavements, pruning debris, cleaning of faeces and urine, and illegal dumping of rubble, incidents that have a direct impact on the urban environment and the daily perception of cleanliness.
- Las actuaciones más frecuentes están relacionadas con enseres y muebles depositados de forma incorrecta en la vía pública.
- BEATRIZ MARTÍN
The councillor also pointed out that “a significant proportion of reports are linked to uncivil behaviour or misuse of the services available”, emphasising the importance of using the municipal furniture collection service correctly, which allows the department to optimise its resources.
“The work of the Street Cleaning Department is measured in figures, not perceptions, and the figures show consistent, effective and sustained management over time, resultingin a cleaner Mijas”, concluded Belmonte.
Share it with this link: https://mijasint.com/?a=36974
