From Monday, 1st of June, the Mijas Town Hall will introduce a mandatory appointment system for its Citizen Services department, which operates at the main town hall in the village as well as the municipal branch offices in Las Lagunas and La Cala. The aim of this decision is to optimise public service delivery for Mijas residents needing to complete administrative tasks, saving them time and allowing them to better plan their schedules.

Specifically, the Citizen Services department handles the paperwork required to obtain census certificates and registration slips (‘volantes de empadronamiento’); the validation of digital certificates; and registrations, changes of address or renewals on the municipal register (‘Padrón’).To book an appointment applicants must access the electronic portal via the municipal website (www.mijas.es). Once there, they should go to the appointment section, where the specific service can be selected. The full web address is https://mijas.sedelectronica.es/citaprevia.

It is worth noting that appointment systems are already in place for the following departments: Heritage, Festivities, Town Planning, Civil Liability, Infrastructure, Register Enrolment or Change of Address, and Industry.

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