Gecor, one of the leading applications that connects citizens with the public administration, awarded the Mijas Town Hall on Tuesday 24th for its management of the app.
Mijas has been using it for five years now and the Town Hall claims to have solved 90% of the incidents reported through this application.
The Greencities forum on urban sustainability hosted a debate on Gecor with the participation of mayors from different municipalities, including the mayoress of Mijas, Ana Mata (PP), to give their testimony on the benefits of this application, which digitally connects municipalities with their citizens. Behind Gecor there is a great team that facilitates this communication that seeks to improve the municipalities. “It is a city application, an application that promotes sustainability, that promotes citizen participation and this is Greencities, so we could not miss it”, said José Nebro, founding partner of Gecor.
Mijas received recognition for the years that it has been using the application and for the results obtained. “In the fisrt nine months of this year the number of incidents reported through the Gecor application is 10,660 and in the five years that Mijas has been using the app, 55,000, which means that in only nine months we have increased the number of responses by 90 percent and, with a very fast response”, said Mata.
Many of the notifications handled through Gecor are related to cleanliness. “More than a useful tool, for me it is an essential tool, we have focused all working procedures on the application for both inspectors and citizens, we channel everything through Gecor, we even carry out cleaning controls on companies through the application, as everything is recorded, schedules, days, everything”, said the councillor for street cleaning, Eloy Belmonte (Vox).
Also noteworthy are the notices regarding parks and gardens, street lighting, traffic and signposting and street furniture. “In these nine months of government we have been one of the departments which, thanks to the Gecor application, has provided the most responses to residents in the shortest time, the number of incidents that have been created in these nine months has exceeded 2,000 and more than 85 percent have been solved and the rest are being processed”, said the councillor for, among other areas, Operational Services and Parks and Gardens, Daniel Gómez Teruel (PP).
The citizen satisfaction rating is 4.1 out of 5. Of the total number of notices registered so far this year, 74.62 percent have already been resolved. The Town Hall asks citizens to use this application so that they can participate in municipal management and, for its part, the Town Hall is committed to dealing with all requests that help to improve the town.
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